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Warranty and service

Jasper Ridge Inc. warrants the LuxIQ/2™, LuxIQ™ and VisionEdge™ for defects in material or workmanship for one year from shipment and agrees to repair or replace the product (the VisionEdge clips have a lifetime warranty). Warranty does not cover damage resulting from normal wear and tear, misuse, and shipping costs.

The LuxIQ/2, LuxIQ and VisionEdge are calibrated optical instruments and should be handled with care. There are no user serviceable parts, and opening the enclosure would void the warranty.

Confidentiality

The LuxIQ/2, LuxIQ, and the LightChooser web app do not collect or save patient information, nor is the information visible to Jasper Ridge. All patient information is confidential.

Customer Support

If you have any questions, please email
ten.e1627559351gdirr1627559351epsaj1627559351@ofni1627559351